Email Support

For general inquiries, product questions, or technical support:

support@thebrainsong.com

Response within 24-48 hours

Customer Service

For order issues, refunds, or billing questions:

billing@thebrainsong.com

Response within 24 hours

Website

Visit our main website for product information:

https://gobrainsong.com

Money-Back Guarantee

We offer a 60-day money-back guarantee. If you're not satisfied, contact us for a full refund.

No questions asked

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Find quick answers to common questions before reaching out.

How do I download my purchase?

After completing your purchase, you'll receive an email with download instructions. The email contains a secure link to download The Brain Song audio file. If you didn't receive the email, check your spam folder or contact support.

How do I request a refund?

We offer a 60-day money-back guarantee. To request a refund, email us at billing@thebrainsong.com with your order number and reason for the refund. Refunds are processed within 5-10 business days.

How long before I see results?

Results vary by individual. Many users report noticing improvements within the first 1-2 weeks of daily use. For optimal results, we recommend consistent daily use for at least 30 days. Listen to The Brain Song once daily for 12 minutes.

Do I need special equipment?

No special equipment is required. You can listen on any device that plays audio (smartphone, tablet, computer). Headphones are recommended for the best experience, but speakers work fine too.

Is The Brain Song safe?

Yes! The Brain Song is a digital audio product that uses gentle sound patterns. It's completely safe, non-invasive, and suitable for adults of all ages. However, if you have epilepsy or are sensitive to sound, consult your doctor first.

Still have questions?

If you couldn't find the answer you're looking for, please use the contact form above or email us directly at support@thebrainsong.com. We're here to help!